30+31 Jalan Pesta Baru 1 Pusat Perniagaan Pesta Baru
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Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
6.4
Location
8.0
Service
7.2
Dining
7.6
Guest reviews
7.0/10
based on 5 review
7.5
7.5/10based on 115 review
Thomas
United States of America,
October
2024
6.4/10
I had a mixed experience at the hotel. The location is quite convenient with several nearby places to eat, but it’s not too close to the town area. The rooms were small and not as clean as I expected, plus I could hear noises from outside. On the bright side, the staff was really nice and helpful, though I did have an issue with a double charge on my card. Overall, it had its perks, but I wouldn't say it was value for money.
Rooms
5.0
The rooms are quite small and not clean, but worth the money if you're on a budget.
Service
7.0
The staff were very nice and helpful, especially the male staff on duty when I was there, though I did have an issue with a double charge.
Location
6.0
The hotel has a nice location that is convenient, with a few nearby places to eat, but it’s not too close to the town area.
Dining
8.0
I enjoyed dining at Paparich, which is conveniently located at the ground floor of the hotel and had great grilled sandwiches.
Facilities
6.0
The hotel provides basic amenities, but there's definitely room for improvement.
E.
United States of America,
September
2024
7.2/10
I had a pleasant stay at this hotel, which has a convenient location with several places to eat nearby. The rooms were clean, but a bit lacking in amenities. The staff was very friendly and helpful, which made my experience better. However, I did face an issue with being double charged, and I think housekeeping could be improved. Overall, it offers decent value for money, but there's room for improvement in some areas.
Rooms
7.0
The rooms were clean but could use more amenities for added comfort.
Service
9.0
The staff was very nice and especially helpful during my stay.
Location
8.0
The location is convenient with some nearby dining options, though a bit far from the main town area.
Dining
6.0
Dining options were okay, with good food available downstairs, but I wished for more variety.
Facilities
6.0
Basic facilities were available, but they could definitely improve on housekeeping aspects.
Mickey
United States of America,
September
2024
7.4/10
This hotel is conveniently located, just a quick 10-minute ride to the center, and surrounded by small shops and eateries. The rooms, while spacious, had a few issues like mosquitoes and only four breakfast vouchers for a room that fits six, which wasn’t ideal. The staff was helpful and polite, but the service could have been smoother. Overall, it’s decent for the price, but there’s room for improvement.
Rooms
6.0
The rooms were spacious but had some mosquitoes, which made my stay less comfortable. We were only given four breakfast vouchers despite the room accommodating six guests.
Service
7.0
The staff was very polite and helpful, especially the male staff member on duty during my stay. However, there was a delay in preparing the room keys, which was a bit frustrating.
Location
9.0
I loved the location! It was great to have a few nearby places to eat and being just a short distance from the town center helped avoid traffic jams.
Dining
8.0
Dining at Paparich, located on the ground floor, was good with a decent selection of Asian dishes. I enjoyed the convenience of having a restaurant right in the hotel.
Facilities
7.0
The hotel offered basic facilities, but nothing overly impressive stood out except for the convenience of the on-site restaurant.
James
United States of America,
August
2024
7.4/10
The hotel had a great location, surrounded by small shops and eateries, making it convenient for meals. The rooms were spacious and clean, equipped with decent amenities. However, the service could be improved as some staff lacked good communication skills. Additionally, access to food options at night was a bit limited.
Rooms
8.0
The rooms were spacious, clean, and came with a variety of good TV channels. The bathrooms had decent amenities, strong water pressure, and there was even a minibar.
Service
6.0
The service was generally helpful, but there were some issues with poor communication from the staff on duty during my stay.
Location
9.0
The location was a definite plus, surrounded by numerous small shops and restaurants, making it convenient to find meals nearby.
Dining
7.0
The breakfast options met my expectations but could have offered more variety.
Facilities
7.0
Facilities at the hotel were adequate, contributing to a comfortable stay.
Jack
United States of America,
June
2024
7.4/10
I had a decent stay at the hotel, which offers a great location just 10 minutes from the center. The staff was friendly and helpful, although I did experience some issues with my debit card being double charged. The dining option for breakfast was enjoyable, and the rooms were clean but did lack a window. Overall, it presents good value for money, but there are definitely areas for improvement.
Rooms
6.0
The rooms were clean but unfortunately had no windows, making them feel a bit cramped and not very sound-proof.
Service
7.0
The staff was very nice and helpful, especially the male staff member who assisted us on October 26, 2019; however, I had some trouble with my debit card being double charged.
Location
8.0
The location is quite convenient, being just 10 minutes from the town center, though it's not too close to the busy areas.
Dining
9.0
The breakfast served at the restaurant on the ground floor was delicious, with fresh ingredients from Papa Rich.
Facilities
7.0
Facilities were decent, but the housekeeping could use some improvement.